PlayStation 5 Repair FAQ — Common Questions Answered

Expert answers to the most common PlayStation 5 repair and replacement part questions.

We offer a 30-day return policy on all unused parts in original packaging. If a part is defective, our 60-day warranty covers a free replacement including return shipping.

Yes! All orders over $100 qualify for free USPS Ground Advantage shipping within the continental US. Orders under $100 ship for a flat rate of $5.99.

We offer a 30-day return policy on all unused parts in original packaging. If a part is defective, our 60-day warranty covers a free replacement including return shipping.

Yes! All orders over $100 qualify for free USPS Ground Advantage shipping within the continental US. Orders under $100 ship for a flat rate of $5.99.

We offer a 30-day return policy on all unused parts in original packaging. If a part is defective, our 60-day warranty covers a free replacement including return shipping.

Yes! All orders over $100 qualify for free USPS Ground Advantage shipping within the continental US. Orders under $100 ship for a flat rate of $5.99.

Every PlayStation 5 motherboard we sell is thoroughly tested before listing. We verify all major functions including power-on, connectivity, ports, and sensors. Any known issues are clearly noted in the product description and grading.

We grade parts from A (near-perfect cosmetic condition) to C (visible wear but fully functional). All grades are fully tested and functional — the grade only refers to cosmetic condition such as minor scratches or scuffs.

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Our support team is happy to help with anything not covered here.

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