MAIL-IN REPAIR SERVICE
Mail-In Repair Service
Broken console, MacBook, or handheld? Mail it in. We fix it with genuine OEM parts, bench-test it, and ship it back — fast.
What We Repair
Game Consoles
PS5, Xbox Series X|S, and Nintendo Switch. HDMI ports, overheating, disc drives, and power issues.
Handhelds
Steam Deck, Switch Lite, ROG Ally, and other handhelds. Screens, joysticks, batteries, and drift repair.
MacBooks & Laptops
MacBook Air, MacBook Pro, and Windows laptops. Screens, batteries, keyboards, and charging ports.
Phones & Tablets
iPhone, iPad, Samsung Galaxy, and more. Screens, batteries, and charging ports.
How It Works
Get a Quote
Tell us your device and what's wrong. We'll send you a repair quote within 24 hours.
Mail It In
Approve the quote and we'll email you a prepaid, insured shipping label. Pack it up and drop it off.
We Fix & Return
Our technicians repair your device with genuine OEM parts, bench-test it, and ship it back to you.
Common Repairs
These are the repairs we handle most. Don't see your issue? Send it in anyway — if it can be fixed, we can fix it.
PS5 and Xbox HDMI ports, USB-C charging ports, and damaged connectors.
Cracked or dead screens on MacBooks, Switches, Steam Decks, phones, and tablets.
Swollen, dead, or fast-draining batteries replaced with quality cells.
Deep cleaning, fresh thermal paste, and fan replacement for hot consoles and laptops.
Stick drift repair and replacement for Switch, PS5, Xbox, and Steam Deck controllers.
Won't turn on? Liquid damage? Full bench diagnosis and component-level repair.
Every repair is bench-tested before it ships back. If we can't fix it, you don't pay for the repair.
Why Repair With Us?
Genuine OEM Parts
We stock the OEM parts ourselves. The same parts we sell are the parts we install.
Bench-Tested
Every repair is fully tested on the bench before it ships back to you.
Free Shipping Label
We send you a prepaid, insured label. You never pay to get your device to us.
Fast Turnaround
Most repairs are completed and back on their way to you within days of arriving.
Ready for a Repair?
Fill out the form below and we'll send you a repair quote within 24 hours.
Diagnostic & Repair Terms
By submitting a repair request or shipping a device to Mobile Revival, you acknowledge and agree to the following terms. Please read them carefully before sending your device.
- Comprehensive Diagnostic Every device we receive undergoes a complete bench diagnostic — not merely an evaluation of the reported fault. This ensures you receive a full and accurate picture of your device's condition and of everything required to return it to proper working order before any repair work begins.
- Hidden or Masked Faults Certain failures can prevent other faults from being detected until the primary issue is repaired. For example, a console with a faulty HDMI port or a damaged display cannot be fully tested for Wi-Fi, audio, or other functionality until video output is restored. If additional issues are discovered after an initial repair, we will contact you with a revised quote before any further work is performed.
- Component-Level & Solder Repairs Repairs involving micro-soldering or other component-level work (such as HDMI port replacement) are billed once performed, regardless of any additional faults identified afterward. If further issues are discovered following such a repair, you may elect to proceed with the additional repairs at a revised quote, have the device returned to you, or surrender the device to us.
- Diagnostic Fee A non-refundable diagnostic fee of $40.00 is charged upon receipt of your device, prior to any repair work being performed. If you approve the quoted repair, this fee is credited in full toward the repair cost — making the diagnostic effectively free. If you decline the repair after receiving your quote, the fee is retained to cover evaluation, handling, and bench time.
- Return Shipping Return shipping is provided at no cost to you when you proceed with a repair. If you decline the repair, return shipping will be billed to you and must be paid — in addition to the diagnostic fee — before the device is shipped back.
- No Work Without Your Approval You are welcome to decline any repair after we have received your device and completed our diagnostic. No billable repair work beyond the diagnostic will ever be performed without your explicit approval of the quoted price.
Questions about these terms? Contact us before shipping your device and we'll be happy to walk you through them.
Ready to Fix It?
Stop staring at a broken device. Get a repair quote in minutes — it's fast, easy, and shipping is on us.
Get Your Repair Quote